Ecommerce Shopping Cart Software Usability, are your Customers Frustrated?

Usability is a measure of the quality of a user’s experience when interacting with a website, people have been focusing on website usability since the explosion of the world wide web in the 1990′s, but it is unfortunately an aspect that is frequently overlooked when it comes to eCommerce site design. The increasing availability of [...]

Shopping Carts: 5 Usability Problems

The process leading up to a transaction online is possibly the most critical to a shopping cart’s success. If the buying process causes frustration, confusion or insecurity, the user is likely to abandon the shopping cart, never to return again. The usability of a shopping cart refers to the efficiency with which a [...]